Introduction
I take your privacy very seriously and will handle your personal data with the utmost security and care. In this privacy policy you will learn how I handle your data as well as learn about your rights concerning my processing of your data. I advise that you read this privacy policy thoroughly. Please contact me when you have any questions or remarks.
Who is Heerkens Online?
Heerkens Online is the name of my sole proprietorship Heerkens Online, with registered office in (5473 GR) Heeswijk-Dinther, The Netherlands, listed at the Traderegister of the Dutch Chamber of Commerce under number 17222446.
Heerkens Online is the data controller and ultimately responsible regarding the processing of your personal data.
How do I use your personal data?
Underneath you will find an overview of the purposes for the processing of your personal data. You will also find a specification of which data I use for that specific purpose, the legal justification and the amount of time I store this data. For clarity’s sake, I have categorised the purposes.
Services, customer management and financial administration
Purpose: Financial administration
Data: Company name, Billing address, Outstanding balance
Legal basis: Legal obligation
Storage term: As long as necessary for this purpose
Purpose: Invoicing
Data: Home address, Email, Phone, Account number
Legal basis: Execution of the contract
Storage term: As long as necessary for this purpose
Purpose: Services
Data: Home address, Email, Data necessary to provide the service, Data generated by the service
Legal basis: Execution of the contract
Storage term: As long as necessary for this purpose
Purpose: CRM
Data: Name, Email, Location, Order history, Phone
Legal basis: Legitimate interests
Importance: Commercial interests
Storage term: As long as necessary for this purpose
Marketing
Purpose: Direct marketing
Data: Name, Email legitimate interests
Legal basis: Legitimate interests
Importance: Commercial interests
Storage term: As long as necessary for this purpose
Purpose: Newsletter
Data: Name, Email Legitimate interests
Legal basis: Legitimate interests
Importance: Commercial interests
Storage term: As long as necessary for this purpose
Website
Purpose: Website analytics
Data: Online behaviour
Legal basis: Legitimate interests
Importance: Commercial interests
Storage term: As long as necessary for this purpose
How do I obtain your personal data?
I have obtained your data because you have provided this data to me.
What are your rights?
Under the European General Data Protection Regulation you have a number of rights regarding your data and the processing of it:
Access
You can get access to your personal information and make any necessary changes. If you would like to see which personal data I have obtained about you, you can submit a request for access.
Making changes
If you wish to make changes to the personal information that you have seen as a result of a request for access, you can request me to make these changes for you. You can request me to modify, correct, supplement, erase or shield your information.
Restriction of processing
You also have the right, under certain conditions, to ask me to restrict the processing of your personal data.
Right to object
If processing of your data takes place on the grounds of my ‘legitimate interest’ or a third party, you have the right to object to that processing.
Portability of data
You have the right to obtain your personal data from me. I will provide this in a structured and commonly used format, which can easily be opened using commonly used digital systems.
Withdrawing consent
When the legal basis for a particular processing is your explicit consent, you have the right to withdraw that consent. This does not affect past processing, but does mean that I will no longer be allowed to process this data in the future. I may also no longer be able to provide you with certain services.
My response
A request can be sent via the contact form. I will comply with your request as soon as possible and in any case no later than one (1) month after I have received such a request. If I reject your request, I will indicate in my reply why the request was rejected.
Recipients of your personal data
Your data may be transmitted to data processors.
It is possible that I am required to submit your data to a third party, for example to fulfil a legal obligation.
What are cookies and how do I use them?
Cookies are small pieces of (text) information that are sent to your browser when you visit my website and then stored on the hard disk or in the memory of your device. The cookies placed via my website cannot damage your device or the files stored on it. With ‘cookies’, I also mean comparable techniques collecting information, such as device fingerprinting. Please do also read my cookie policy.
Can changes be made to this privacy policy?
This privacy policy is subject to changes. I therefore advise you to regularly read the privacy policy for any such changes.
Questions, remarks, and complaints
If you have any questions regarding this privacy policy or the way in which I use your data, you can contact me. If you have a complaint about the way your data is processed, please contact me. Furthermore, you always have the right to contact your competent national data protection authority.